Betting is entertainment – not a source of income. Juya wants you to always play with enjoyment, stay within your means, and keep your family life happy. Responsible gaming guidelines, tools, and support – all in one place.
Core Principles of Responsible Gaming
Responsible Gaming is a mindset where you treat betting as a form of entertainment — not a way to make money. Juya believes that an informed, responsible bettor always has more fun and stays happier in the long run.
Many people in Bangladesh see online betting as a "quick way to earn money." That mindset is dangerous. In reality, the odds of losing always outweigh the odds of winning. That's why following responsible gaming principles on Juya is a must for all players.
When you're playing Sports Betting or games on Juya, we want you to feel completely at ease — no stress, no pressure. Time with family, work, and studies should always come before betting.
Juya provides a range of tools and services for responsible gaming – from setting deposit limits to taking a voluntary break. This page covers all of them in detail.
Based on a survey of online betting users in Bangladesh
35% of users face some level of risk at some point. Awareness is your greatest protection.
Juya ensures responsible gaming not just in words, but through real tools and policies
Age verification is carried out through the KYC process when registering on Juya. Users under 18 cannot open an account under any circumstances. This is enforced by our automated system.
You can set your own daily, weekly, and monthly deposit limits. Once a limit is in place, it cannot be exceeded. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
You can take a voluntary break anytime, from 24 hours up to 6 months. During this period, betting and deposits are not available. This feature is completely free and takes effect immediately.
Set a cap on how much you can lose within a given period. Once you hit that limit, you won't be able to place any more bets. It's one of the most effective tools for responsible gaming.
Juya's smart system detects unusual betting patterns. If risky behavior is identified, we reach out to you directly and provide support where needed.
If you feel that betting is becoming harmful to you, you can permanently close your account. This decision is respected and the account cannot be reopened.
Answer the following questions honestly to assess yourself
1. Do you find yourself betting repeatedly to try to recover money you've lost?
2. Have you ever borrowed money from family or friends to place bets?
3. Do you feel irritable or unsettled when you're not betting?
4. Have your family or loved ones ever expressed concern about your betting?
5. Do you often bet more than your set budget?
Every Juya responsible gaming tool, right at your fingertips
Set a daily or weekly session time limit. Once the limit is reached, the system will automatically pause your session.
Set your own maximum deposit limits – daily, weekly, or monthly.
You'll receive periodic reminders showing your total betting time and amount spent.
The option to exclude yourself from the platform for a set period or permanently.
Log in to your Juya account and go to "Account Settings".
Click the "Responsible Gaming" tab.
Choose a deposit, loss, or time limit and set your preferred value.
Save – the limit takes effect immediately and you'll receive an SMS confirmation.
Betting addiction often develops gradually and can be hard to notice. If you recognize any of the signs below, seek help right away:
Follow these guidelines to keep betting fun and safe at all times:
Asking for help takes courage. Juya and various organisations are here to support you
Our Responsible Gaming team is available 24/7 and ready to listen. Email us at support@juya.ws or reach out via live chat.
The Mental Health Foundation Bangladesh and the Kaan Pete Roi helpline offer professional support for betting addiction. Free treatment is also available at government mental health hospitals.
Trust the people close to you. Talk openly with your family – they're best placed to help you.
Be honest with yourself. If betting is becoming a problem, take action without delay.
Set deposit limits or activate self-exclusion from your Juya account settings.
Reach out to the Juya Support Team. We're here for you and ready to provide additional assistance.
If you're struggling, don't hesitate to speak with a mental health professional. There's no shame in it.
Answers to the Most Frequently Asked Questions
All of Juya's responsible gaming tools are at your fingertips. Register today, set your own limits, and enjoy betting safely.
For 18+ only · Betting can be risky